Account / Subscription Help
7 articles in this collection
Written by Julia
Written by Julia
I have not received a confirmation email, what can I do?
This article helps you troubleshoot why you have not received a confirmation email after registering to Skoove
Written by Julia
Updated over a week ago
Updated over a week ago
I am having trouble signing in or do not know my login credentials. What can I do?
This article explains what to do if you are unable to remember your login details
Written by Julia
Updated over a week ago
Updated over a week ago
I have a paid subscription, but cannot access Premium content, what can I do?
This article explains how to fix Premium access issues
Written by Julia
Updated over a week ago
Updated over a week ago
How can I get a refund for my subscription?
Written by Julia
Updated over a week ago
Updated over a week ago
How can I delete my account?
This article explains how to request the deletion of your account and all associated data
Written by Julia
Updated over a week ago
Updated over a week ago
I have forgotten my password, how can I reset it?
This article explains how you can request a new password
Written by Julia
Updated over a week ago
Updated over a week ago
How do I cancel my subscription?
Follow these steps to cancel / unsubscribe on iOS / Android / website
Written by Julia
Updated over a week ago
Updated over a week ago