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Account / Subscription Help

Account / Subscription Help

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7 articles in this collection
Written by Julia

I have not received a confirmation email, what can I do?

This article helps you troubleshoot why you have not received a confirmation email after registering to Skoove
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Written by Julia
Updated over a week ago

I am having trouble signing in or do not know my login credentials. What can I do?

This article explains what to do if you are unable to remember your login details
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Written by Julia
Updated over a week ago

I have a paid subscription, but cannot access Premium content, what can I do?

This article explains how to fix Premium access issues
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Written by Julia
Updated over a week ago

How can I get a refund for my subscription?

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Written by Julia
Updated over a week ago

How can I delete my account?

This article explains how to request the deletion of your account and all associated data
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Written by Julia
Updated over a week ago

I have forgotten my password, how can I reset it?

This article explains how you can request a new password
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Written by Julia
Updated over a week ago

How do I cancel my subscription?

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Written by Julia
Updated over a week ago