To reset your password, simply click the option “Forgot password” on the login screen:

Platform:

Web

App

Web:

App:

On the next page, type in the email address you have registered to Skoove with. 

 

Once you have submitted your request, you will receive an email from us. If within 5 minutes you do not receive an email, please check your spam folder - if the email is not there either, then we suggest trying to request the password reset again by using Google Chrome as the browser. 

 

Once you have received the email, simply follow the instructions, and you will have regained access to your account within a minute.

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