I subscribed through the App Store and can't access Premium content.
Your Skoove subscription is linked to your Apple ID, so please first ensure that you are logged in with the Apple ID you subscribed to Skoove with. To check that you have a valid subscription, please follow the instructions below:
On the Home screen, tap 'Settings'
Tap your name
Tap 'iTunes & App Store'
Tap your Apple ID, then tap 'View Apple ID'. You might need to sign in or use Touch ID
Tap 'Subscriptions'. If you have an active subscription with the Apple ID you are viewing, you will see Skoove listed. If you do not see Skoove listed, you either do not have a Skoove subscription or you have subscribed using a different Apple ID
If you are logged in with the correct Apple ID, then please login to the Skoove App by using the email address and password you chose when registering. If you still do not have access to Premium content please open the Skoove menu, go to your profile settings and click on "Restore purchases".
If this does not resolve the issue please contact our support either via email to firstname.lastname@example.org or by using the chat function in the app or on our website.