Platform:
iOS


iOS

  • Please make sure that your device is not muted, and the ringer is not put on silent:

If your device doesn't have a physical switch, please slide your finger downwards starting from the top right side of the screen. To turn silent mode off, press the sound mode icon:

Return to the home screen by sliding your finger upwards starting from the bottom of the screen - Done.

  • Your device should also not be in "Do Not Disturb mode":

  • Please also check that your iPad/iPhone is not connected to any bluetooth device that would prevent you from hearing any sound.

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