Before requesting the deletion of your account from our support team, please ensure that you do not have any active subscriptions. If you have signed up on our website, you may check your current subscription status from your account settings. If you have signed up via the App Store / Play Store, please check your current subscriptions under your Apple ID / Google account.
Once you have confirmed you have no running subscriptions, please contact our support team either via email at email@example.com or via the chat function on our website or in the app and ask for the deletion of your data. Unfortunately, you cannot delete your account on your own.
Our support team will check your request and process it immediately, but within the legal deadline, in accordance with Art.12 Para.3 GDPR. You will of course be informed about this process.